User Manual - Mainnet
  • 🌻Welcome to Bit.Country!
  • 🚀Getting Started
    • Quick Start Guide
    • FAQ
      • BIT FAQ
      • Estate Staking
      • Staking/Rewards FAQ
      • My Wallet FAQ
      • NFT FAQ
      • Metaverse FAQ
      • Memeverse Competition
  • 💰Connect Wallet
    • Wallets & Login
      • Social Login
      • Polkadot.js Wallet
        • Create a Polkadot.js Wallet
        • Connecting Polkadot.js Wallet to Bit.Country
        • Transfer NEER to another Wallet Address using Polkadot.js.org/apps
        • Transfer BIT via the Polkadot.JS app
      • SubWallet - Polkadot Extension Wallet
        • Create a SubWallet - Polkadot Extension Wallet
        • Connecting SubWallet to Bit.Country
        • How to transfer BIT using SubWallet
        • How to transfer NEER using Subwallet
        • BIT & BIT(Spot)
          • How to transfer BIT into BIT(Spot)
      • Talisman- Ethereum and Polkadot Wallet
        • Create a Talisman - Polkadot Extension
        • Connecting Talisman to Bit.Country
    • Wallet Connection Troubleshooting
    • Change/Disconnect Wallet
    • NEER
      • How to Transfer NEER
    • Unlock Vested Tokens (NEER & NUUM)
  • 🏔️Land Economy
    • Types of Land Ownership
      • Create an Estate
    • Pioneer Map
      • Secure a Spot on the Pioneer Map?
    • Purchase Raw Land Block
    • Sell or Transfer a Raw Land Block
    • Sell or Transfer an Estate
    • Allowing Others to Build on your Land
  • 🏡Staking
    • Material Campaign
    • Stake NEER
      • Unstake NEER
    • Estate Staking
      • Estate Unstaking
    • Claim BIT Staking Rewards
  • 🌏Metaverse Owner
    • Creating a Metaverse
      • Naming Your Metaverse
      • Enable Activation Passes
      • Add a Social Link to a Metaverse
      • Set a Metaverse Listing Fee
      • Deploy a Raw Land Block into the Metaverse
  • 🎁Immersive Quest System
    • Getting Started
    • How to Create a Quest
    • Types of Tasks on BitCountry Quest System
      • Action Tasks Setup
      • Social Tasks Setup
      • Learning Tasks Setup
      • Virtual World Tasks Setup
      • On Chain Tasks Setup
      • Real-World Tasks Setup
    • Task Conditioning
    • Creation and Customization of a 2D Metaverse
    • Creation of immersive world with layered depth.
    • Creation of immersive world with collider.
  • 👨Human Score
    • BitCountry Humanity Score
  • 🤣Meme Maker
    • Creating Memes with the Meme Maker
  • 🎭NFTs
    • What is an NFT?
      • Craft an Activation Pass?
      • Craft a Wearable
      • Mint an NFT Collection
    • NFT Marketplace
      • Authorize a Collection for Sale on Your Own Metaverse Marketplace
      • Authorize Other Users' NFT Collections on Your Metaverse Marketplace
      • Request Permission to List a Collection for Sale on Another Metaverse Marketplace
      • List an NFT for Sale on a Marketplace
      • Transfer an NFT to Another Wallet
      • Selling an NFT Bundle
      • Create an NFT bundle
      • Anti-snipe Auction Feature
  • 🛠️Building
    • Building in the Metaverse
      • How to Create a New Voxel Texture
      • How to Place and Remove Props in a Metaverse
      • How to Place and Remove NFTs in a Metaverse
      • How to Activate Multiplayer in a Metaverse
    • Asset Creation
      • 3D Models - Props & NFTs
      • 3D Models - Colliders
      • 3D Models - Analyzer
      • Optimizing 3D Model Geometry
      • Graphics Settings
      • How to create a mesh that appears to be multiple separate parts & skeletal animation.
    • The Bunker
      • Access to the Bunker
      • Activate Multiplayer in the Bunker
    • The Sandpit
  • 🌆Kaosland Guide
    • Welcome to Kaosland
    • Creating an Estate and Uploading Thumbnail
    • Building on Your Land in Kaosland
    • Odyssey Exclusive NFT Key Troubleshoot
    • What will Kaosland look like?
    • Kaosland FAQ
    • Land Claiming
  • ⚖️Governance
    • Creating a Proposal
    • Voting in a Proposal
    • Voting on a Referendum
  • 👑Additional Features
  • 🖥️Developers
    • Pioneer Network Fee Setup
    • Experience Framework API
  • 🤩Bit.Country Space
    • What is a Space
    • Quick Start Guide
    • How to Host a Livestream
    • How to Access the BC Space
    • How to Join a Meeting
    • How to Lock/Unlock a Meeting
    • How to Allow others to Speak during Livestream
    • How to activate Video Mode Only
    • How to Edit your Space
    • Animating an AI-Generated Image for your 2.5D BC Space
    • How to use Survey Questions in Space
    • How to End Meeting for Everyone
    • Exploring the features of your Bit.Country Space
    • New Reward System for Space Engagement
    • Picture-in-Picture Support for Screen Sharing
    • Space Settings
    • NFT Gate your BC Space
    • Questionnaires & Surveys
    • NPC Greetings
    • Integrating BC Spaces with Calendly
    • Troubleshooting
  • 🚀Continuum TGE FAQs
    • Airdrop FAQ
    • Odyssey Participants Rewards
    • How to see my NUUM Balance
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  1. Kaosland Guide

Odyssey Exclusive NFT Key Troubleshoot

PreviousBuilding on Your Land in KaoslandNextWhat will Kaosland look like?

Last updated 10 months ago

We have received reports from users having issues connecting specific wallets to pioneer.bit.country. We've been investigating, and the reasons we've found so far are:

  • Users have enabled an auto-translate or translate tool on pioneer.bit.country website, the translations seem to translate not only text but also cause issues with the signatures of the wallet when trying to connect.

  • Wallet addresses were generated using different derivation paths than the default recommended. As the wallet uses a different derivation path, the signature of the wallet trying to connect to our app is not recognized. Wallet UIs that we have detected having this issue are

    • Ledger

    • Clover

    • Sporran

    • Custom wallet addresses generated using the Vanity Generation tool inside Polkadot.js.org/apps

If you want to check if your Odyssey Key NFT is in your wallet, but you keep receiving an error message like "error while processing request" every time you visit our page, we advise you to transfer the NFT Key out of the wallet you are having issues with. Please follow the instructions below to learn how to transfer NFTs out of the wallet without connecting your wallet pioneer.bit.country and how to transfer it to your preferred wallet.

  1. First install Subwallet and import the wallet you used during the Odyssey event.

    • Go to to download SubWallet extension.

  2. Click on the Subwallet extension and click “Import account from pre-existing seed”.

  3. Import your wallet’s seed phrase and proceed to the next step.

4. Set a password and proceed to the next step.

5. In ‘Network Selection’, look for ‘Pioneer Network’.

6. Click ‘Pioneer Network’ and click ‘NFT’ and choose Odyssey Key NFT from your collection .

7. To transfer your NFT to a different wallet, click on the NFT you want to transfer and click ‘Send’.

8. Enter the wallet address to which you want your NFT to be transferred and click ‘Send’.

9. To proceed with the transfer, enter your password and click 'confirm'. Everything should be fine after the transaction is completed. (note that transaction fees need to be paid to transfer the NFT out of the wallet, so you may need to fund your wallet with at least 0.16 $NEER per NFT you want to transfer out).

🌆
https://subwallet.app/download.html